REFUND & RETURN Policy

🛍️ GoatFind.com – Easy Returns & Refunds

Thanks for shopping with us! We want you to love your purchase, but if something’s not right, we’re here to help.

🚚 Received a Wrong or Faulty Item?

If your order is damaged, defective, or not what you ordered:

🔁 Want to Return for Personal Reasons?

If you ordered the wrong size, changed your mind, mistaken it for another brand or picked the wrong product:

No worries, we will still offer you a free product replacement of your choice from our store.
You’ll need to cover the return shipping cost
Or pay a standard shipping fee for a replacement (no need to send the original back in this case).
No free return label in these cases.
No refunds for personal preference returns.

We call these “Customer Remorse” returns. Examples include:

📦 Return Conditions

To be eligible for a return:

💳 Refunds (Only for Faulty or Incorrect Items)

Once we receive and inspect your return, we’ll refund your original payment method.
Refunds may take 5–10 business days.
A 15% restocking fee applies (based on product price, excluding taxes).
No refunds for damaged returns or late requests.

❌ Order Cancellations

You can cancel your order only if it hasn’t shipped. Email us quickly after placing your order.
If your package isn’t delivered within 60 days, we’ll refund you in full.

📌 Important Notes